We offer a premier Salesforce consulting service, that is totally tailored to your business needs and goals. Our Salesforce consulting team can work with you to understand your requirements and deploy the right solutions, ensuring your business improves productivity, and in turn the customer journey.
Our Valenta Salesforce specialists possess deep knowledge of the entire suite of Salesforce, as well as available integrations to ensure your business runs smoothly. With all solutions customised, we are able to apply our Salesforce implementation expertise for one single product; such as CRM, or the entire product suite.
Staffing Solutions or Consulting Services
Whatever your needs, we have you covered. At Valenta BPO we are able to offer a consulting service, whereby we can design and implement Salesforce solutions for your business. Or alternatively, we also offer staffing solutions for businesses where staff can be deployed to your business, allowing you to even select the experience of your team members.
Valenta offers both full service solutions and single Salesforce product updates and implementation. Our Salesforce specialists can set-up systems, conduct training and customise the package to ensure you achieve the best result for your business.
Our Salesforce consultants possess vast expertise across the entire product spectrum and as such can help you quickly set-up any Salesforce product efficiently, capitalising on the full potential of your solution.
Our Salesforce consultants can conduct workshops or all day training programs to quickly bring your team up to speed, maximising efficiencies and ensuring responsive outcomes.
Given the rapid pace of business, automating workflows is crucial for ensuring a competitive edge. Our Salesforce consultants are well versed in building workflows across various industries and they will custom design your processes based on your business requirements.
Reports are essential for making critical business decisions. Our Salesforce experts can help design custom reports that give a comprehensive and detailed insight into your business.
Customised dashboard design to ensure all relevant stakeholders can quickly access business analytics for quick review.
Our Salesforce consultants can help you identify and automate the process of collecting vital data needed for making insightful business decisions.
Moving forward in any business is difficult without first understanding where you currently stand. Salesforce provides deep business analytics and our Salesforce experts can help you customise the information.
Salesforce products come with intuitive AI which helps make numerous processes more efficient. Our Salesforce experts can help you bring out the full potential of your AI leading to improved productivity and processes.
While processes definitely improve when your clients are on the same platform, however ensuring clients utilise it effectively can be difficult unless the interface is easy to use and understand. Our Salesforce consultants will help customise the design of your client portals to simplify processes and improve the end customer experience.
The main goal of any Salesforce product is improving processes and this can be done more effectively by those with a thorough understanding of the product. Our Salesforce consultants partner closely to first understand your processes from all stakeholder perspectives and then design efficient processes within your product.
Our Salesforce developers possess vast expertise in integrating Salesforce applications across verticals and can have you up and running in minimal time.
A smart solution is one that integrates seamlessly into your existing business processes. Our experienced Salesforce developers possess vast expertise in Salesforce CRM integration and can quickly get your third party software intuitively working with Salesforce.
We prepare a scope document that clearly lists out your requirements and what would be achieved by implementing the solution.
We will offer you an initial proposal detailing the requirements, timelines and budget.
The discovery session is a brainstorming session where we analyse, document and learn of the objective, existing processes and practices, before getting to designing and building a dedicated solution.
Post the discovery session, a prototype would be built to ensure all stakeholders are on the same page in terms of expectations and deliverables.
At this stage, a final proposal will be submitted to you for sign off.
This stage involves designing the architecture for your customised solution with dashboards and reports, giving you the insights required to make informed decisions.
Here your existing data will be mapped to the designed architecture ensuring easy access of the historic data without loss.
We will build and enhance all your workflows & process automation with greater functionality.
We will collaborate with your key stakeholders for process walkthrough & complete system testing.
We will roll out a training program for all system users to ensure they are well equipped prior to system go-live.
We will deploy the system in your environment and go-live.
We will commence ongoing maintenance support as required by your business.
We will work with your key stake holders to ensure the benefits are being met.
Business requirements change from time to time. During our annual review, we do gap analysis and ensure the system is still adequate to meet the business requirements.
Our team of Salesforce specialists have an in-depth understanding of Salesforce, with a view of reducing redundancies and optimising outcomes.
Our Salesforce consulting service provides a holistic approach to your processes, ensuring that your business achieves the best results.
We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.
At Valenta BPO we understand that every business is different. We fully customise your Salesforce solution to meet your business needs ensuring an improvement in efficiencies and better user experiences.
Our team of Salesforce specialists have an in-depth understanding of Salesforce, with a view of reducing redundancies and optimising outcomes.
Our Salesforce consulting service provides a holistic approach to your processes, ensuring that your business achieves the best results.
We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.
At Valenta BPO we understand that every business is different. We fully customise your Salesforce solution to meet your business needs ensuring an improvement in efficiencies and better user experiences.
€2,500/month
Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.
Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.
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